Be responsible for verifying and ensuring the quality of product and service;
Perform various testing types including UI/UX testing, Integration testing, User Acceptance Testing (UAT), and API testing;
Identify and report bugs and issues encountered during the testing process clearly and in detail;
Propose solutions to improve product quality and workflow processes;
Coordinate with relevant departments to understand project requirements and develop the test plan;
Write functional documentation;
Provide operational support: knowledge transfer, functional training to the Operations Department, and functional demos on the production environment;
Conduct knowledge transfer and user training on functionalities for end-users (branch staff);
Support branches in handling arising situations requiring system operation guidance (Support group chat for branches - potentially outside of working hours, including Saturdays and Sundays);
Perform other relevant tasks within the scope of QC work as directed by the Project Manager/ Manager;
REQUIREMENTS
Bachelor's degree in Information Technology, Computer Science, Information Systems, or related fields;
2+ years of experience in manual testing. Preference for candidates with experience/ knowledge in automation testing;
Experience working with domains such as Spa, Clinic, E-commerce/ Shopify, and Payment systems;
Knowledge and understanding of end-user behavior on e-commerce platforms and healthcare/beauty service systems;
Strong understanding of software development and quality testing methodologies;
Analytical and problem-solving skills;
Good logical thinking and system thinking.
Ability to work independently and as part of a team;
Ability to prioritize and handle multiple tasks;
Experience in API testing: Proficient in using Postman and Swagger;
Proficiency in SQL;
Other Requirements:
Preference for candidates with testing-related certifications;
Good communication skills;
Ability to work under pressure;
Willingness to learn new skills related to automation testing, performance testing, etc;
BENEFITS
Salary range: Open to negotiate;
13th-month salary, annual salary review;
Insurance will be paid according to company policy;
Working devices provided, parking fee allowance (if any);
Professional, dynamic, and friendly working environment and culture;